The second-hand marketplace Members Voice Frustration Over Size Modifications
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The platform stated the revised method more closely matches other platforms.
It has advised users to review their products and manually change the size if necessary, causing user dissatisfaction.
Size Classification Updates
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
